The use of cookies in Whisper Distribución de Articulos de Lujo S.L.U. web sites and applications.

In compliance with the Law 34/2002, of July 11, of Information Society and E-commerce Services, we inform you of the use of cookies in Whisper Distribución de Articulos de Lujo S.L.U. web sites and applications in order to facilitate and improve navigation for users, recording which parts of the web site were visited, the Username on registration, preferences and viewing settings, and offering each user information that may be of interest.


What are cookies?

A cookie is a file that is downloaded onto your computer or device (Smartphone, tablet, Internet-enabled television….) on accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information contained and the way the computer is used,can be used to recognise the user.

A cookie is stored on a computer or device in order to identify the browser while it interacts with our web sites or applications. A web site may set up a cookie in the browser if its preferences allow. A browser only allows a web site to access the cookies set up by that web site, not those set up by other web sites.

Whisper Distribución de Articulos de Lujo S.L.U. web sites and applications use third party cookies, which allow the collection of anonymous statistical data about the visits received in order to follow up on advertising campaigns that might be ongoing at the time of the visit.


Why are they Important?

From a technical point of view, they allow web sites to operate with more agility and adapt to user preferences, such as storing the language or currency of the country or detecting the access device.

They establish levels of protection and security that prevent or hinder cyber attacks against the web site or its users.

They allow media managers to know about statistical data gathered in the cookies to improve the quality and experience of their services.

They serve to optimise the advertising we show to users, offering what best fits their needs.


Types of cookies

Depending on the entity that manages the domain from which cookies are sent and processes the data obtained, two types can be distinguished: own cookies and third party cookies. There is also a second classification based on the length of time the data is stored in the client’s browser: session cookes or persistent cookies.

Lastly, there is another classification with five types of cookies based on the purposes for which the data are obtained: technical cookies, customisation cookies, analysis cookies, advertising cookies and behavioural advertising cookies.


What types of cookies does this web page use?

Own cookies: those which are sent to the user’s computer terminal from a computer or domain managed by the editor and which providesthe service requested by the user.


Magento Frontend

own cookies whose purpose is the proper operation of  the web site: they allow the user to sign in and access the account, add products to the shopping bag, etc. They are the property of Magento Inc.

Third party cookies: are those which are sent to the user’s computer terminal from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.


Zopin Live Chat:  third party cookies from the provider company Zopim. They are used to provide optimal customer service on the web.

Google Analytics: third party cookies that analyse our web page’s audience. This tool does not obtain data on users’ names or surnames or the postal address from where the user connects. The information obtained is related, for example, to the number of pages visited, the language, social network on which our news is published, the city to which the IP address is assigned from which the user gains access, the number of users who visit us, the frequency and recurrence of visits, length of visit, browser used, and the computer or type of terminal from which the visit is made.

Session cookies: are a kind of cookie designed to collect and store data while the user accesses a web page.

Persistent cookies: are a kind of cookie in which the data are stored in the computer terminal and can be accessed and processed for a specific length of time by the manager of the cookie, which can range from a few minutes to several years.

Analysis cookies: those which whether processed by us or by third partiesenable us to quantify the number of users and thus measure and perform statistical analysss of the use that users make of the service provided. To do this, we analyse the way you browse through our web site in order to improve the range of products and services we offer.

Advertising cookies: are those which allow the most effective management of advertising space that, where appropriate, the editor has included in a web page, application or platform, from which the service is provided based on criteria such as the edited content or the frequency at which announcements are shown.

Behavioural advertising cookies: are those that allow the most effective management of advertising space which, where appropriate, the editor has included in a web page, application or platform from which the service is provided. These cookies store information of the behaviour of users obtained through the continued observation of their browsing habits, enabling a specific profile to be developed in order to display advertisements based on that profile.

In addition, it is possible that on visiting a web page or opening an e-mail where an advertisement or promotional material regarding our products or servicesis published, a cookie is installed in your browser which helps us to show you advertising later that is related to the search you made, and develop a control over our announcements in relation to, for example, the number of times they are seen, where they appear, at what time they are seen, etc.

Revocation and removal of cookies

You may allow, block or eliminate the cookies installed on your computer by configuring the browser options installed on your computer. If you choose not to allow the installation of cookies in your browser, you may not be able to access some sections of our web page, or some features of the Services will be disabled.


Disabling cookies

The user may, at any time, choose which cookies he/she wants to allow on this website byconfiguring the browser or device settings, for example:

Microsoft Windows Explorer :

Google Chrome :

Mozilla Firefox:

Apple Safari :

Or by using specific opt-out systems concerning the cookie in question (these systems may lead to a “rejection” cookie being installed on your computer to make the deactivation work); or by using other third party tools, available online, allowing users to detect cookies on each web site they visit and manage their deactivation (for example, Ghostery:,

If not using any of the browsers listed above, you should choose the "cookies" option in the "Help" tab for information on the location of the cookie folder.


Cookie Consent

If you continue to browse once informed about the Cookie Policy, we understand that you accept the use of cookies by the web site and applications. However, if you wish, you can change the settings of your browser to accept or reject the cookies you receive or to have the browser notify you when a server wants to create a cookie. Please note that if you block or do not accept the installation of the cookies, certain services may not be available or you may not be able to access certain services or take full advantage of everything our web sites and applications offer you.

In addition to the use of own cookies, Whisper Distribución de Articulos de Lujo S.L.U. allows third parties to set up cookies and access them on your computer. The consent to use cookies for these companies is linked to browsing this site.

Whisper Distribución de Articulos de Lujo S.L.U.thanks you for consenting to accept cookies. This helps us to obtain more accurate data allowing us to enhance the content and design of our web pages and applications and tailor them to your preferences.

If Whisper Distribución de Articulos de Lujo S.L.U.provides any special service in which it determines specific provisions different from these in respect of personal data protection, the application of the particular rules set forth for this service will take precedence over the present rules, in the event of there being any contradiction.

When you access this web site or application for the first time, you will see a window informing you of the use of cookies and where you can find the “Cookie Policy”. If you consent to the use of cookies, continue browsing or click any of the links, it shall be understood that you have consented to our cookie policy and therefore to their installation on your computer or device.


Updates and Changes to the Privacy/Cookie Policy

The Whisper Distribución de Articulos de Lujo S.L.U. web sites may change this Cookie Policy based on legal or regulatory requirements or to adapt the said policy to instructions issued by the Spanish Data Protection Agency.


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